Returns Portal

Return Policy Highlights

• • 24-hour return policy: request within 24 hours of receipt if faulty, damaged, or not what you requested (hygiene reasons—no refunds for other reasons)
• • Item must be unworn/unused, with tags, in original packaging; receipt or proof of purchase required
• • Contact us first on WhatsApp 054 930 7736 or maame890@gmail.com—returns sent without requesting first are not accepted
• • No returns on custom/personalized items, personal care/beauty, sale items, or gift cards
• • Full refund to original payment method if we don’t have the same item; bank processing may take time

Full Refund Policy